Financial Services
Financial Services
Customer attrition is often unpredictable and uncontrollable. It’s not uncommon for them to leave one financial service and switch to another. Whether it’s Banks, FinTechs, Investments, or Insurance Reinsurance, it’s crucial to engage with customers on a personal level. Tackle these issues by leveraging the latest marketing technology solution. Digipop helps financial companies better understand customer needs so that they can provide more personalized offers.
A multitude of companies leverage Digipop
A multitude of companies leverage Digipop
Financial Services Challenge
Handling the volume of incoming data and determining what is useful and what is not. It is estimated that there will be 44 ZB of digital data in 2023 or about 44 trillion GB
Ensuring the privacy and security of customer data. Financial services companies are potentially 300 times more likely to be targeted by cybercriminals than any other business
Meet consumer expectations. One in two consumers of financial services wants personalized banking advice according to their needs
Maintaining customer satisfaction by providing in-person banking experiences along with digital experiences
Financial Services Challenge
Handling the volume of incoming data and determining what is useful and what is not. It is estimated that there will be 44 ZB of digital data in 2023 or about 44 trillion GB
Meet consumer expectations. One in two consumers of financial services wants personalized banking advice according to their needs
Memenuhi ekspektasi konsumen. Satu dari dua konsumen layanan keuangan menginginkan saran perbankan yang dipersonalisasi sesuai dengan kebutuhan mereka.
Maintaining customer satisfaction by providing in-person banking experiences along with digital experiences
Digipop For Financial Services
Centralized customer data collection
Automate real-time collection of customer data across all branches into one database. It provides a comprehensive picture of the customer which helps in the development of financial products and services based on customer needs, preferences, and behavior
Offer the right financial products in the right channel
Customers will look for financial partners who make them feel understood and valued. Plan the next financial product and service in the right market segments through third-party data analysis
Redefine market and customer satisfaction
The interaction of contactless payments and today’s digital wallets is increasing significantly. Enrich real-time information about this to get a sense of the true market dynamics of digital banking
Deliver the experience that customers want
Take a deeper look at customer feedback to find out what customers are expecting on offer. Send digital surveys to customers and easily customize their financial experience
Digipop For Financial Services
Centralized customer data collection
Automate real-time collection of customer data across all branches into one database. It provides a comprehensive picture of the customer which helps in the development of financial products and services based on customer needs, preferences, and behavior
Offer the right financial products in the right channel
Customers will look for financial partners who make them feel understood and valued. Plan the next financial product and service in the right market segments through third-party data analysis
Redefine market and customer satisfaction
The interaction of contactless payments and today’s digital wallets is increasing significantly. Enrich real-time information about this to get a sense of the true market dynamics of digital banking
Deliver the experience that customers want
Take a deeper look at customer feedback to find out what customers are expecting on offer. Send digital surveys to customers and easily customize their financial experience
